IC82 Fair Customer Treatment
PNC Learning
Summary
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Overview
Accredited for 1 CE Credit Hour by BC, AB, SK, MB, RIBO
Description
RIBO Credit Category: Ethics
Insurance is a relationship business. To be a successful insurance broker, you need to know how to treat customers fairly.
Learn the guidelines and outcomes to treating customers fairly according to the regulatory bodies of various provinces: the Canadian Council of Insurance Regulators (CCIR) +
- Alberta: Consumer Protection Act
- British Columbia: Financial Institutions Commission of British Columbia (FICOM)
- Ontario: Financial Services Commission of Ontario (FSCO)
- Manitoba: Business Practices Act
- Quebec: Financial Services Consumer Alliance (FSCA)
- Saskatchewan: Financial and Consumer Affairs Authority of Saskatchewan (FCAA)
- New Brunswick: Financial and Consumer Services Commission Act
- Nova Scotia: Fair Treatment of Customer Guidance & Financial Services Consumer Alliance
Students must pass the final exam before a certificate will be issued.
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